Trouble with Purchase

• 

  srikanth301 · Member · Jul 19, 2022 at 12:11 pm

  • Copy link
  • Add topic to favorites

  When i try to purchase WordPress starter plan then i got message ‘Your card doesn’t support for this type of purchase’. I Used SBI and ICICI debit cards. Both debit cards have International payment facility.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  helper-heroponriki · Member · Jul 19, 2022 at 1:13 pm

  • Copy link

  Hi there:

  The error we see on our end is that your bank is declining the purchase. We have no control over this, so you would need to contact your bank and advise that this is a valid transaction.

  Otherwise, you may need to use an alternative form of payment. You can see what options you have here:

  https://wordpress.com/support/payment/#methods-of-payment

  I hope that clarifies things!

• 

  srikanth301 · Member · Jul 20, 2022 at 10:10 am

  • Copy link

  Can you please tell me what bank debit cards are accepted by WordPress website.
  For example, SBI , ICICI debit cards.

• 

  aleone89 · Staff · Jul 20, 2022 at 10:50 am

  • Copy link

  Hello there,

  Most debit cards are accepted by WordPress.com.

  Please see a full list of payment methods available here: https://en.support.wordpress.com/payment/

  Can you confirm if you’re able to make a purchase ok please?