Trouble with the before and after slide plugin for new images
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Hi there,
I’m tryiing to upload new images to my site and in particular the part of my site that has a slider function – one image is the original, the other is the finished image.
I can’t find the ‘Select Before and After Status’ dialogue box.
Could someone please tell me how I access this feature?
Many thanks,
Simon.
WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
Hi there,
Can you please let me know your site’s address so I can point you in the right direction of getting support?
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Thanks for that. Your site is not hosted with WordPress.com but instead a site using the open-source WordPress software (from WordPress.org ) but hosted at JustHost.
We cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. But, I can get you pointed in the right direction.
If you installed a plugin to get that feature, you should reach out to that plugin’s support to get help with their settings and how to access them.
You could also reach out to your host for help with this issue. Since they’re hosting your site’s files, they also have access to those files and could also help you with this.
If you still have trouble, please reach out to the WordPress community for guidance:
https://wordpress.org/support/forum/how-to-and-troubleshooting
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Thank you so much for explaining that.
I’ll get in touch with Justhost as you said.
As you may of guessed, I’m not that savy when it comes to the mechanics of a website!Have a great weekend!
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