trouble with the checkout screen

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  bdbatta · Member · Mar 3, 2015 at 11:48 am

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  I’m trying to purchase a new .com domain through wordpress. Everything goes very well until I reach the checkout screen. The content flashes up for a second and then goes blank. I have tried on several computers, rebooted, cleared cookies and cache. Can anyone help?

  The blog I need help with is: (visible only to logged in users)

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  raincoaster · Member · Mar 3, 2015 at 12:37 pm

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  What browser and version are you using? Have you typed the domain into your browser bar and ensured it’s free?

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  bdbatta · Member · Mar 3, 2015 at 12:46 pm

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  I’ve tried both explorer and Google chrome not sure what versions. I just typed it in and it is available.

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  lizthefair · Member · Mar 3, 2015 at 7:32 pm

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  @bdbatta,

  I’ll send you a private e-mail and we can figure out what is happening. That way you won’t have to post the domain you are trying to claim in a public forum.