trouble with theme refund

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  greercarlson · Member · Feb 14, 2015 at 1:40 am

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  I purchased the profile theme (premium), but have decided it does not fit my needs. When I go to My Upgrades & Press the Cancel & Refund button, it won’t let me refund. A blank box pops up. Help! I would really like my money back. Thank you!

  The blog I need help with is: (visible only to logged in users)

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  raincoaster · Member · Feb 14, 2015 at 1:43 am

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  How long ago did you purchase it? You can only get a refund within the first thirty days.

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  greercarlson · Member · Feb 14, 2015 at 3:08 am

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  less than 30 days

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  pmciano · Member · Feb 14, 2015 at 3:55 pm

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  @greercarlson

  I’ve removed and refunded your Premium Theme, as requested. Please keep in mind that it takes 1-2 weeks for the transaction to show up on your financial statement.

  If you have any more questions regarding this transaction, let me know :-)

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  greercarlson · Member · Feb 19, 2015 at 7:22 pm

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  Thank you!

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  pmciano · Member · Feb 19, 2015 at 7:41 pm

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  @greercarlson

  You’re welcome!

  If you have any other questions regarding WordPress.com, please let us know :-)