Trouble with themes

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  laurencluff · Member · Jun 18, 2018 at 10:36 pm

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  Every time I try to activate a theme I get this message ‘Unable to activate theme. Contact support.’ Can you please help me?

  The blog I need help with is: (visible only to logged in users)

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  mkb11 · Member · Jun 18, 2018 at 10:49 pm

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  Hi laurencluff,

  Can you let us know which theme(s) you are trying to activate?

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  cookgardensew · Member · Jun 19, 2018 at 1:05 am

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  Hi @laurencluff!

  Reading through past threads I see a few things we could try.

  This thread response by a WordPress.com staffer suggests that you need to verify the account before you will be able to access another theme.

  Hope that helps. Have a great day!

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  cookgardensew · Member · Jun 19, 2018 at 1:07 am

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  I ended my post a bit quickly there. :)

  Another thread suggests clearing your browser cache.

  If neither of those things does the trick, please don’t hesitate to pass along more info and we’ll help get it squared away for you!