Trouble with video press; don't need 25gb of storage; migrate to .org

  • Unknown's avatar
    keepthedomeloud · Member ·

    bought video press and 25gb storage; video press not working; would like refund; also will the guided transfer take me from wordpress.com to wordpress.org? Can I move the same domain name from one to the other? Can it be done on a mac? How much time does it take? Do I need to be involved?
    Blog url: http://whodatwarriors.wordpress.com/

    The blog I need help with is: (visible only to logged in users)

  • kathrynwp · Staff ·

    bought video press and 25gb storage; video press not working; would like refund

    I’m sorry you’ve been having trouble with VideoPress. Is there anything specific I can provide help with?

    also will the guided transfer take me from wordpress.com to wordpress.org?

    Yes, Guided Transfers are intended to help folks move a WordPress.com site over to a WordPress.org site set up with one of our hosting partners:

    Hosting

    You can learn more about Guided Transfers here:

    http://en.support.wordpress.com/guided-transfer/

    Can I move the same domain name from one to the other?

    Yes, you can keep your custom domain name http://whodatwarriors.com/ on your new self-hosted site.

    Can it be done on a mac?

    Your desktop computer won’t really be involved in the transfer process.

    How much time does it take? Do I need to be involved?

    A Guided Transfer usually takes place over a 24 hour period.

    You’ll need to set up your new hosting account with one of our recommended hosts. Other than that, the Happiness Engineer handling your transfer will let you know directly if there’s anything else you need to do at your end.

    Just let us know if you have further questions.

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