troubles with login and renewal process

  • Unknown's avatar
    jorgereyes22 · Member ·

    Hi, I have a problem. I have several email accounts and I dont know whicone is the one connected with my web domain with wordpress
    recently my domain has been blocked because I guess that there has been some issue with the renewal process.
    my web domain is http://www.gestalq.com I recieve emails form wordpress in (email visible only to moderators and staff) but it seems this is not my email account to login at wordpress

  • staff-zinnia · Staff ·

    Good morning –

    I can help you. The domain is in redemption. In order to have it restored we will need help from our domain partner and they charge $80 for that service. This will be in addition to your annual renewal price of $26 – so the total bill will be $106.

    We need to hear from you under the reyesenterprise user account before we can proceed. That’s the account that owns the domain upgrade.

    Just come back here , under the correct account, and let me know if you agree to the redemption fee and we can get things started. Normally the entire process only takes 2-3 days.

    If you can’t get signed in to reyesenterprise, use the transaction or receipt id details to recover the account:

    Recover Your Account

  • The topic ‘troubles with login and renewal process’ is closed to new replies.