Troubleshoot
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I am the admin for champlaincanalwaytrail.org/wp-admin. I have been the primary person setting up the WordPress pages for several months. I did share the link with another admin person who was not able to get in using his login credentials and then more recently sent my log information to a third admin person who logged in from her device successfully. Today is the first time since the third admin person logged in that I tried to log in to work on the pages. The link is telling me access is forbidden & there is a potential security issue that may be resolved later. Is there a systemic issue right now?
My log in is
username
Passwords -
NEVER post your login credentials in a public forum! By doing so everyone is able to log in to your site and take full control!
Change your password asap! -
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Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/
https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/
Your hosting provider’s support team may also be able to assist.
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Problem resolved. Site information above has been dismantled and no longer applies to domain.
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