Troubleshoot & Update IP Address

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  gabmilford · Member · Jun 30, 2020 at 7:36 pm

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  Hello!
  Can you please troubleshoot my site and update the IP address? I am unable to login to my site through wp-admin.

  Thank you.

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  staff-doublebassd · Staff · Jun 30, 2020 at 10:26 pm

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  Hi there,

  I checked your site and it appears you’re in the wrong forum. Although your site is connected to WordPress.com via Jetpack, it is using the open-source WordPress.org software and you need to seek help at these forums:

  https://wordpress.org/support/plugin/jetpack/

  These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would also reach out to your site host for help.

  If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!