troubleshooting

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  lorrainebau · Member · Oct 3, 2018 at 8:04 pm

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  from some reason, when bloggers try to view my blog it doesn’t give them access. how could i fix this?

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Oct 4, 2018 at 4:28 pm

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  Hi –

  I can see that https://rawdumplings.wordpress.com/ is set to public view, so that’s great.

  Can you send a link to a particular post where this has been reported to you? Then I can take a look at the post settings to see if something there is in the way.

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  lorrainebau · Member · Oct 6, 2018 at 9:13 pm

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  Hello,

  Thank you for the response. Yes, absolutely. I have been notified several times about this issue.
  Links below are posted by fellow bloggers who have informed me

  https://mahalafashion.com/2018/08/12/trying-out-the-instaception-trend/comment-page-1/#comment-3306

  https://megamalist.com/2018/07/29/welcome-to-music-mondays/comment-page-1/#comment-97

  https://christiannamony.com/2018/07/20/you-are-the-fashion/comment-page-1/#comment-1112

  thanks,
  lorraine b.

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  gemmacevans · Member · Oct 8, 2018 at 3:43 pm

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  Just to make sure — are the links you’ve provided are sites owned by other bloggers who have told you they are unable to access the site?

  If so, could you send me a link to the post they are unable to access on rawdumplings.wordpress.com?

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  garysixtyeight · Member · Oct 8, 2018 at 4:12 pm

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  Hi everyone,

  The issue isn’t with @lorrainebau’s website, the issue is with the URL in her public display name when leaving comments on other people’s sites.

  For example, please see the comment below, then click on the comment author name ‘lorraineanne’.

  https://mahalafashion.com/2018/08/12/trying-out-the-instaception-trend/comment-page-1/#comment-3306

  You’ll see that the hyperlink links to http://rawdumplings rather than https://rawdumplings.wordpress.com/

  This is why people are saying they can’t see her site – the link to it is incorrect.

  
  @lorrainebau – please visit your account settings at https://wordpress.com/me/account

  In the ‘Web Address’ field, please make sure that the full URL to your site is entered.

  The address should be https://rawdumplings.wordpress.com/

  Changing your Web Address will not affect the link on existing comments; it will only change the link for future comments you leave – https://en.support.wordpress.com/account-settings/

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  kokkieh · Staff · Oct 9, 2018 at 9:49 am

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  Good catch, @garysixtyeight