Troubleshooting

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  olympicolexa · Member · Jan 2, 2026 at 2:52 am

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  My WordPress says the site has an error & I need to contact you all

  The blog I need help with is: (visible only to logged in users)

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  james3265166 · Member · Jan 5, 2026 at 2:32 pm

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  The error message and the specific /1761417171-dedupe/ part of your URL suggest that a process designed to clean up duplicate files or database entries has crashed or hit a limit. This is often a ‘Critical Error’ caused by a conflict between a plugin and your site’s PHP memory. Since you can’t access the dashboard, you need to ask the support team to check your Error Logs for that specific timestamp; they can see exactly which file caused the crash and ‘deactivate’ it from the backend for you. If you have access to your hosting control panel, you can also try renaming your plugins folder to plugins_old via FTP/File Manager to see if the site comes back online, which would confirm that a specific tool is causing the conflict.