Troubleshooting inability to post

  • Unknown's avatar
    cherylpeachey · Member ·

    Hi, I’ve tried many different suggestions to allow my WordPress post to publish. I’ve spent hours and deleted all plugins and more and still can’t figure out why I can’t publish anything. Also, my WordPress app and online WordPress sites don’t synch.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider, so I’m afraid we’re not able to help in this case – we have no control over how your site works.

    What I can tell you is that the Jetpack connection for your site is fine, and you’re not blocking XML-RPC, which is what the mobile app uses to connect with your site, so the problem is either with your WordPress installation itself, or else on your server.

    Please ask the WordPress.org community for more advice on this. They provide support for the version of WordPress you’re using:

    https://wordpress.org/support/forums

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