troubleshooting to import product with category

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  gtconseils · Member · Oct 5, 2017 at 8:01 am

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  Hello,
  I try to import in Woocommerce products from an Airtable solution via Integromat. Everything works good but the product categories (same in Airtable and Woocommerce) are not imported and stay empty. Any idea to get it working ?

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Oct 5, 2017 at 9:20 am

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  Hi there You are posting in the community forums for WordPressdotcom. Have you contacted Woocommerce support for this? https://woocommerce.com/contact-us/
  https://wordpress.org/support/plugin/woocommerce

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  staff-imahappyengineer · Staff · Oct 5, 2017 at 9:23 am

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  Hello @gtconseils,

  Did you use the sample.csv file provided by WooCommerce for your product list? It sounds like it didn’t recognize the header for the product categories.

  You can find this link helpful – https://docs.woocommerce.com/document/product-csv-import-suite-importing-products/

  Your website is a self-hosted WordPress site (by O2switch). This forum is for users with websites hosted by WordPress.COM.

  You can find more help from this forum.

  See more information about the difference from this link.

  Regards,
  Rose

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  staff-imahappyengineer · Staff · Oct 5, 2017 at 9:24 am

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  hey @justjennifer, am so sorry, didn’t mean to duplicate response. I think I was typing same time as you were. :(

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  justjennifer · Member · Oct 5, 2017 at 9:55 am

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  No worries staff-imahappyengineer It’s all good. :)

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  gtconseils · Member · Oct 5, 2017 at 10:01 am

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  OK, thanks for your help, I will try this way ont the suggested forums. Regards