Troubleshooting website database connection

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  adminmississippitopsoilscom · Member · Jun 9, 2022 at 8:03 pm

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  Our website displays ‘Error establishing a database connection’ when trying to access it. How do we fix it?

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  kokkieh · Staff · Jun 10, 2022 at 8:25 am

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  Hi there,

  Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider. We’re only able to help with sites hosted on our servers at WordPress.com.

  Please ask the WordPress.org community for advice instead. They provide support for the version of WordPress you’re using:

  https://wordpress.org/support/forums