Troubling access to my account
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Looks like wordpress doesn’t have any phone or chat support. Someone now how can I access my account if the email and password did work?
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Thank you for your reply. The URL of the site you’re trying to access is
http://www.charlestonreia.com -
Please help me to get access to my account http://www.charlestonreia.com
I have been trying to communicate with WordPress and you are the first person helping us -
Hi there,
Your site is not hosted on WordPress.com, so we cannot help with this. The password for that site has no connection to your WordPress.com account, but is stored in your site’s database on your hosting provider’s servers. We don’t have any access there to help you reset it, nor does the community who make the open source WordPress software that you’re using on that site.
You can see the password reset instructions for your version of WordPress at https://wordpress.org/support/article/resetting-your-password/
For more help with this, please contact your hosting provider directly.
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