trying t o find my content and plugin

  • Unknown's avatar
    starthubstore · Member ·

    hi,

    i had some content here with a plugin i bouight and cannot find anything, besides me having a premium subscription with you a while ago. Can you please tell me where i can find the content i made and the plugin i bought

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    I do not see any upgrades under your WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/

    Is it possible you made your purchase under a different login? What is the URL of the site associated with the upgrade you are needing help with? Happy to check in our system so we can take a closer look.

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