Trying to access wordpress admin

  • Unknown's avatar
    zachm99 · Member ·

    ‘This site may be a copy of WordPress with a different hosting service. Here’s the best way to find help with that. If you’re not sure though, please share your question with a link, and we’ll point you in the right direction!’

    I’m on A2 hosting, problem is it’s down for maintenance. Do I go to them to resolve entering in my admin page? It seems like when I log into wordpress I can’t access my site.

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • julinedossantos1 · Staff ·

    Hello,

    I have verified that your site is not hosted on WordPress.com. In this case, you use the self-hosted version, the software of which is available on WordPress.org.

    WordPress.com and WordPress.org sites are different. Check it out: https://wordpress.com/support/com-vs-org

    This forum is only focused on sites hosted on WordPress.com.

    You can contact your host directly to get help with your issue.

    WordPress.org community forums can be a good place to ask for help with this:http://wordpress.org/support/forums

    I hope that helps!

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