trying to build a free site but it’s defaulted to the Premium Plan in the shopping cart

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  wrenguitarworks · Member · Dec 25, 2020 at 4:54 pm

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  Hi folks! I’m in the middle of trying to build a free site on wordpress.com with the Hiver theme. When I go to launch the pages I’ve made so far, they don’t show up online (has ‘Coming Soon’ even when I clear cache) and now I notice I’ve got a Premium Plan in the shopping cart that it won’t let me clear or empty. Any thoughts?

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  staff-blorbo · Staff · Dec 26, 2020 at 10:52 pm

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  What error do you see when you try to remove the plan from the cart?

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  wrenguitarworks · Member · Dec 27, 2020 at 3:37 pm

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  Hi macmanx … thanks for taking the time to respond … much appreciated!

  When I go to My Home … a message comes up in the top right of the screen “Your cart is awaiting payment. View your cart”.

  When I click on View Your Cart I go to this screen Cart

  When I hit “Pick a Payment Method” … it just asks for my credit card details and has a button at the bottom “Pay $120.”

  There doesn’t seem to be any attempt to offer a way out of the payment. I was wondering if the Hever Theme automatically requires a Premium Plan because of the premium blocks it offers? I tried changing themes (I think to the 2020 theme) to see if that would get rid of the charge and allow me to publish the site pages, but no.

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  wrenguitarworks · Member · Dec 27, 2020 at 3:50 pm

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  Sorry … I see that my “Cart” link doesn’t work in the above message.

  Try this

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  wrenguitarworks · Member · Dec 27, 2020 at 3:51 pm

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  or copy this into the browser URL field

  

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  themagicrobot · Member · Dec 27, 2020 at 5:20 pm

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  Home

  
  already exists as a free site. If you wish to change the address to a .com one a paid plan is required. If you’re happy with the original address with the numbers just click on the trash bin to remove the paid plan from your shopping cart.

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  wrenguitarworks · Member · Dec 27, 2020 at 10:28 pm

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  Thanks so much for that themagicrobot … I didn’t see that trash icon! That was so helpful. Thanks very much.

  The only problem I see now is that, when I use that https://wrenguitarworks347343029.wordpress.com/ URL on my phone, there is a menu along the top that seems to allow the viewer into an admin mode that would potentially allow anyone to alter my site.

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  themagicrobot · Member · Dec 28, 2020 at 7:56 am

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  Perhaps you’re looking at your site whilst logged in to your account. Visitors don’t have the ability to do anything but view your site.

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  wrenguitarworks · Member · Dec 28, 2020 at 7:07 pm

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  thanks so much for your help themagicrobot … very much appreciated!