Trying to cancel
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Hi, I wanted to register a domain and blog with you guys under Intentionallyalex.blog, but for some reason this account is tied to an old and inaccessible email ((email visible only to moderators and staff)). After trying repeatedly to switch this to my current and active email, I cannot. I need to cancel and find a different place to register and blog, when I click cancel, the screen goes blank, pleas help!
WP.com: Yes
Jetpack: No
Correct account: YesThe blog I need help with is: (visible only to moderators and staff)
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Hey there,
It is never recommended to cancel a domain that you wish to keep, as it can be difficult or impossible to recover once canceled. If you still have access to the existing account, I recommend creating a new account with the preferred email address and transferring your purchases to the new account. We have a few helpful documents that outline this process:
This guide will show you how to transfer a domain to another person’s account on WordPress.com. The steps described below apply both to domains registered with WordPress.com and connected domains registered with another provider. Step 1: Add the New Owner as an Administrator First, add the new owner as a site admin if they aren’t one already. To add the new owner as an admin: Visit theYou can transfer ownership of a site or blog to another WordPress.com user account by following the steps in this guide. Step 1: Add the New Owner To start, invite the new owner to the site, assigning them the Administrator role: Visit your dashboard. Navigate to Users → All Users. Under the Team tab, click the “Add a team member” button. Select the Administrator role from theIf you still wish to cancel your purchases, please try using a different browser to access the account and cancel the purchases. Let us know if you continue to have any issues or see any specific error codes.
Hope this helps!
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