Trying to cancel account- won't load
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I am going to be billed for the renewal of my account and the domain. I wish to cancel it but I can’t access any of the administrative part of the site. I receive a “cannot load Concierge site” error. I have already been billed for the domain because of this problem.
The blog I need help with is: (visible only to logged in users)
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Hey there!
Your site http://adventureartistry.com/ is not hosted here with WordPress.com
Please note that these forums are for WordPress.com hosted sites. You are you using the self-hosted version of WordPress, you will need to visit the forums linked below:
https://wordpress.org/support/forums/To learn about the differences between WordPress.com and WordPress.org, visit:
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If you go to your Purchases page (https://wordpress.com/me/purchases) you can cancel both your domain and your plan and get a refund.
If you’re not able to access that page, please confirm that you want to cancel that domain and I’ll do it for you.
Please note that if you’re planning on using the domain elsewhere you need to transfer it and not cancel it. If I cancel the domain, there is no guarantee it will become available to register somewhere else, and you may not be able to get it back.
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@austinsangs, Please double check if a site is hosted here before pointing someone to the WordPress.org forums. A simple WHOIS search will show that adventureartistry.com is using our nameservers.
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