Trying to cancel ad upgrade, and button cancels ads for incorrect site

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  cast22 · Member · Oct 21, 2011 at 6:17 pm

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  Hi, I am trying to cancel no ad upgrade on https://efficientsociety.wordpress.com/ **NOT** the no ad upgrade for my other site https://marketcuriosity.wordpress.com. But the confirmation email only indicates https://marketcuriosity.wordpress.com. And support is apparently shut. :(

  Do I just wait until support reopens??

  Thanks, Jeff

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Oct 21, 2011 at 6:34 pm

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  The refund period is 30 days after purchase, so if you can wait until Staff returns after the 29th, that should still give you enough time.

  Regardless, I’ve tagged this thread for Staff attention. Hopefully it won’t be too long before someone gets back to you.

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  staff-blorbo · Staff · Oct 23, 2011 at 11:01 am

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  I have canceled and refunded your No Ads upgrade as requested.

  Please let us know if you need any further assistance!

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  cast22 · Member · Oct 23, 2011 at 3:39 pm

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  Thank you! You all have some of the best business practices ever!

  Keep up the great work! Jeff

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  staff-blorbo · Staff · Oct 23, 2011 at 8:20 pm

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  You’re welcome!