Trying to cancel an auto renew
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I got an email:
Woo! Your subscription for the following products is about to renew.Subscription Active on Price
Measurement Price Calculator N/A 129.00 USDBy keeping your subscription, you agree to our Terms of Service and have read our Privacy Policy.
I don’t want this to renew, I found this on google: https://wordpress.com/support/manage-purchases/#automatic-renewal
However when I go to my purchases, active upgrades, I don’t see anything listed.
WP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hi there –
It sounds like you need to get signed in to the correct account. Once that happens, you’re going to see the option to renew or cancel all upgrades from this page: https://wordpress.com/me/purchases/
The account recovery process is outlined here: https://wordpress.com/support/account-recovery/You’ll be able to regain access since you have paid upgrades.
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