Trying to cancel automatic renew but can't see purchases

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  dentalchoices · Member · Oct 7, 2017 at 12:49 pm

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  Hi, I’m trying to cancel a premium membership which has been automatically renewed however when I click through from the email receipt I received the purchase does not appear in my purchases and thus I cannot refund it. Any help would appreciated. Thank you in advance.

  The blog I need help with is: (visible only to logged in users)

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  labifrancis · Member · Oct 7, 2017 at 1:28 pm

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  Hi there,

  Can you try using this link: https://wordpress.com/me/purchases/

  Let me know if this works.

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  fstat · Staff · Oct 7, 2017 at 9:20 pm

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  Hi there,

  I don’t see any upgrade under the account you’re using to post to this thread. Please log-in to the account you want the refund and post to this thread.

  Thanks!