Trying to cancel automatic renew but can't see purchases
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Hi, I’m trying to cancel a premium membership which has been automatically renewed however when I click through from the email receipt I received the purchase does not appear in my purchases and thus I cannot refund it. Any help would appreciated. Thank you in advance.
The blog I need help with is: (visible only to logged in users)
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Hi there,
Can you try using this link: https://wordpress.com/me/purchases/
Let me know if this works.
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Hi there,
I don’t see any upgrade under the account you’re using to post to this thread. Please log-in to the account you want the refund and post to this thread.
Thanks!
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