Trying to Cancel Domain Premium subscription

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  arictucker · Member · Feb 25, 2019 at 7:44 am

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  I want to transfer my domain to WordPress so that I will no longer need the premium domain subscription. However, I am unable to remove the $96 subscription from my shopping cart.

  The blog I need help with is: (visible only to logged in users)

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  arvindsinghu · Member · Feb 25, 2019 at 8:33 am

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  Hi @arictucker,

  Log in to your WordPress.com account and go to https://wordpress.com/me/purchases to cancel what you no longer want.

  You can also find refund policy here:

  Refund a Purchase

  
  if you still face any issue let us know :)

  I am adding a modlook tag for staff intervention.
  They are the one who can provide you with an exact solution.

  Thanks !!!

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  supernovia · Staff · Feb 26, 2019 at 5:47 pm

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  Hi @arictucker, I’m not sure I understand what you’re hoping to do.

  If you want to host a custom domain with us, you will need at least a Personal plan. It sounds like you had added Premium.

  If you want to switch to Personal, remove the domain and plan from the cart. Then start at https://wordpress.com/plans to pick that plan. You’ll have a chance to transfer the domain again.

  Please also see our refund policy here: https://en.support.wordpress.com/refunds/