Trying to Cancel Domain Premium subscription
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I want to transfer my domain to WordPress so that I will no longer need the premium domain subscription. However, I am unable to remove the $96 subscription from my shopping cart.
The blog I need help with is: (visible only to logged in users)
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Hi @arictucker,
Log in to your WordPress.com account and go to https://wordpress.com/me/purchases to cancel what you no longer want.
You can also find refund policy here:
if you still face any issue let us know :)I am adding a modlook tag for staff intervention.
They are the one who can provide you with an exact solution.Thanks !!!
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Hi @arictucker, I’m not sure I understand what you’re hoping to do.
If you want to host a custom domain with us, you will need at least a Personal plan. It sounds like you had added Premium.
If you want to switch to Personal, remove the domain and plan from the cart. Then start at https://wordpress.com/plans to pick that plan. You’ll have a chance to transfer the domain again.
Please also see our refund policy here: https://en.support.wordpress.com/refunds/
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