Trying To Cancel Upgrade for DAYS now – PLEASE HELP

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  stephaniecarlin · Member · Nov 3, 2012 at 1:26 pm

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  Hi there,

  I tried cancelling my WordPress value bundle on October 26, 2012. I received an email confirmation but the link “Confirm Cancellation” was broken and kept telling me to try again. But when I went to “My Upgrades” in my store, there was no longer a cancellation button! i have tried emailing multiple times about this, and have not received a response.

  PLEASE guide me through the necessary steps to reimburse my $73.00. I am keeping the domain.

  My 30 day window expires on November 8.

  Thank you,
  Stephanie
  freespiritsmusic.wordpress.com
  Blog url: http://freespiritsmusic.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  staff-blorbo · Staff · Nov 3, 2012 at 10:57 pm

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  I have canceled and refunded your bundle minus the domain as requested.

  Please let us know if you need any further assistance!