Trying to change domain name

  • Unknown's avatar
    kirramorrill · Member ·

    Hello I have recently rebranded and have been trying to change my domain name from sunshinecoastnaturalhealth.com.au to my new domain kirramorrillnaturopathy.com

    I have followed the steps with my hosting site (Panthur) and had changed my wordpress URL in the general settings, however now I can’t logon to my wp-admin.

    Are you able to help with changing this domain?

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    We’d love to help, but your site isn’t hosted by us at WordPress.com. We can help with WordPress.com sites in this forum. Your site uses WordPress.org. There are some differences between WordPress.com and WordPress.org. If you aren’t sure about them, please check the following page that explains it well: WordPress.com vs WordPress.org.

    You may want to contact your hosting service provider (Panthur) for help with this, as they can help you troubleshoot the issue you’re facing with changing the domain on your site. If they ask you to contact WordPress support for help, please post on the WordPress.org support forum here.

    Regards

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