trying to close account and delete site

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  cvma492 · Member · Nov 7, 2020 at 12:06 am

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  trying to close account and delete site

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  ryrhino00 · Member · Nov 7, 2020 at 3:06 am

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  Hi,

  This document will tell you how to close your account.

  https://wordpress.com/support/close-account/

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  kokkieh · Staff · Nov 9, 2020 at 4:56 am

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  Hi there,

  It appears in August 2015 you bought a Premium Plan from us. Then in July 2016 that upgrade renewed, and you filed a chargeback against us, reversing the payment, instead of just cancelling the upgrade, in which case we would have given you a full refund.

  When you do this, your site is locked and you become liable for a chargeback fee you have to pay to unlock your site. You will only be able to completely delete your account once you’ve paid that fee and unlocked your site:

  https://wordpress.com/checkout/cvma492.wordpress.com

  You can find more details on how we handle chargebacks and payment disputes here:

  Chargebacks and Disputes