Trying to Delete Site, Premium Theme Stopping Me?
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Hi, I’m trying to delete my site permanently. I have deleted all content, decoupled the domain, and gone to the ‘Manage Purchases’ page. I cannot seem to disconnect the premium theme I purchased, and that theme has no expiration. How can I eliminate the theme to delete my page?
The blog I need help with is: (visible only to logged in users)
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Premium themes have to be removed by Staff or transferred to another site of yours before the site they are on currently can be deleted. Deleting a site with upgrades https://en.support.wordpress.com/delete-site/#deleting%C2%A0a-site-with-upgrades
I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Hi @mattbarsotti,
Please confirm you’re aware that you won’t be able to get the theme back once we cancel it. Then I can remove it for you.
Also, be aware that when you delete the site, you won’t be able to use the same site URL again — deleting does not release it.
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