Trying to edit home page gets black page

  • Unknown's avatar
    lubicaphotography · Member ·

    Hello,
    I’m not sure what happened, I try to create a new page with columns, separated in three parts , buttons, line image and an gallery. It did not go as planed so I trashed the page and then later I can’t get to open my home page and edit it. I get the black screen in Firefox.

    This is the link it get stuck on…
    https://lubicaphotography.wordpress.com/wp-admin/site-editor.php?canvas=edit

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    anasmouaziz · Member ·

    Hello,

    Sorry to hear you’re encountering issues with editing your homepage after trying to create a new page. The black screen in Firefox when trying to access the site editor could be due to a few different factors. Let’s try a few things:

    1. Try a Different Browser: Sometimes, browser-specific issues can cause this kind of problem. Attempt to access the editor using another browser like Chrome or Edge to see if the issue persists.
    2. Clear Browser Cache: Clearing the cache in Firefox can resolve loading issues. Go to Firefox’s History > Clear Recent History, and make sure to select ‘Cache’ before clearing it.
    3. Check Browser Extensions: Browser extensions (like ad blockers) can sometimes interfere with WordPress.com’s functionality. Try disabling them temporarily to see if that resolves the issue.
    4. Use the Classic WP Admin Dashboard: You can try accessing the classic WordPress dashboard to edit your homepage. Append /wp-admin to your blog’s URL (lubicaphotography.wordpress.com/wp-admin) and navigate to the Pages section.
    5. WordPress.com Support: If these steps don’t help, consider reaching out to WordPress.com support. They might provide more specific solutions, especially since they can check backend logs.

    Here’s a handy link to WordPress.com’s support: Get Help.

    Hope one of these steps gets you back on track with editing your homepage. Let me know how it goes!

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