trying to get a Personal – annual subscription
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Hello,
I’m trying for 2 days to get a Personal – annual subscription to have site linked to my own domain name.
After selecting that the subscription of my choice, nothing happens.
how to solve this?
hThe blog I need help with is: (visible only to logged in users)
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Hi there,
So you are going to https://wordpress.com/plans and when you try to purchase the Personal Plan, it doesn’t go to the checkout page? Doesn’t load at all? Have you tried using a different browser?
I’d be happy to look into this for you. Let me know if you have tried the above and I’ll take it from there.
Thanks!
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hi
Affirmative, I tried all Mac (10.12.4) browsers (Safari, Firefox, Chrome) + Firefox for Windows.
I am able it to the cart on the left, then in the right ‘frame’ the pages a kind of table ‘flashes’, though nothing else happens.
thank you
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Hi there,
I’m not sure what’s going on there, but I have manually added the personal bundle to your account from my end and have sent you a manual payment request.
Please let me know if you have any questions.
Thanks!
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staff-doublebassd
The issue may be caused by entering the domain URL prior to selecting a plan. See https://en.forums.wordpress.com/topic/custom-domain-89?replies=6#post-2882612You can use the Personal Plan, yes, but you need to add the plan first. If you add the domain first, Premium is selected automatically.
Go to My Site ->Plans and buy the Personal Plan, and then you can go back and claim your free domain at My Site ->Domains ->Add.
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After selecting that the subscription of my choice, nothing happens.
Or maybe not. Maybe it’s a browser issue.
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Hmmm…I don’t know. The OP mentioned that they’ve tried all types of different browsers and was still having issues. May need to look into this further. Thanks for the insight, @TT!
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