Trying to get a refund and cancel my renewal that just happened
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My receipt is [redacted]
WP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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You can manage your purchases and cancellations yourself, https://en.support.wordpress.com/manage-purchases/
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Hi there,
It looks like that receipt is associated with a WooCommerce.com purchase. Although WordPress.com and WooCommerce.com are both part of the Automattic family, they operate as separate platforms with distinct support teams and procedures.
To request a refund from WooCommerce.com, please make sure you’re logged in to your WooCommerce.com account, go to https://woocommerce.com/my-account/orders/ and then select the product you want to cancel and get a refund.
If you have any questions or need further assistance, you can contact WooCommerce.com support directly at https://woocommerce.com/contact-us/
Thank you for your understanding, and I hope your refund request will be resolved promptly.
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