Trying to get a refund for a paid plan

  • Unknown's avatar
    daveinkalamazoo · Member ·

    I’m getting a response that human responses are only available for paid plans. I purchased a paid plan, or I wouldn’t be asking for a refund. I paid for an annual plan. I just want a simple web site to post personal pictures of my crafts. I have spent hours looking at tutorials trying to build a web site. No luck. Everything I do gets a response from WordPress trying to get me to upgrade. But nothing to help me with the plan I purchased I simply want out.
    I checked my purchase history and nothing shows. Here is my information:
    Receipt ID: 101459245
    Transaction ID: ch_3QjYAyAEuzoIBr941iSiGe0T

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-seneca · Staff ·

    Hi there!

    I’ve taken a look at the transaction you’ve shared and can confirm that you’ve successfully processed a refund for the purchase.

    If you have any other questions, we can help you with, please don’t hesitate to ask. We’re here to help!

  • The topic ‘Trying to get a refund for a paid plan’ is closed to new replies.