Trying to get back into my old account
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I had to create a second account just so I could post this. I’ve got an original account – I haven’t used it in 11 years apparently. Trying to get back into it. The account recovery form isn’t working for me. I no longer have the email account I used originally, also it was a free account, so 1) I do NOT have a transaction ID, 2) I do not have the activation link/code 3) Two-form factor wasn’t a thing back then … so that’s not set up either … how the heck can I get back into the account?
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Hi there,
We are not able to help here in the support forums, as verifying account ownership requires us to ask you to provide info that is best not shared in this public venue.
With this in mind, please fill out this form here to the best of your ability: https://wordpress.com/wp-login.php?action=recovery
This will send all the info you have to our account recovery team, and from there they will contact you directly to assist you in regaining access to the account that owns the site you are trying to access.
Note: If you do not have the proofs asked for in that form, you can choose the Transaction ID and enter a random string of numbers to allow you to send the form.
Thanks!
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Hry, thanks … except … the form isn’t taking ANYthing I put in to the transaction ID field. I jsut get an error that “The receipt does not appear to be valid.” I give up.
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In that event please try this direct address to our account recovery team, thanks!
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