Trying to get my domains straightened out

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  coykimberly5 · Member · Jan 26, 2016 at 1:19 am

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  am so confused! I cannot get the activation email sent. Also, I paid for a .com domain name and cannot find it

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  micawbr · Member · Jan 30, 2016 at 8:25 pm

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  According to staff, it’s possible a bug is preventing the email being sent to you because your account was created several months ago, but not yet activated. I’ve tagged this thread to let WordPress.com staff know that you need assistance with this issue.

  Did you purchase the domain through WordPress.com? What is the name?

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  staff-ozmodiar · Staff · Jan 30, 2016 at 11:18 pm

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  What is the URL of your site? What is the domain of the URL that you purchased?

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  coykimberly5 · Member · Jan 31, 2016 at 1:35 am

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  digitallearningudl.com

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  staff-ozmodiar · Staff · Jan 31, 2016 at 11:46 pm

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  The issue is that the WordPress.com user account that you are posting from is not the owner or admin of digitallearningudl.com .

  So you must have ended up with a second WordPress.com account at some point. You will need to log into the other account in order to access the digitallearningudl.com dashboard.