Trying to get my homepage back

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  soderlundrobin · Member · Feb 15, 2023 at 3:08 pm

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  Hello!
  
  I had some problem with Jetpack two days ago. Then I deleted Jetpack to see if I could drive my homepage without it, but then I lost my site. Now I’m trying to get it back but I don’t know how to do.
  
  Does anyone here know what I should do to get it back?
  
  I’m desperate.
  
  Thanks
  Robin

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  mohammadriyad · Member · Feb 15, 2023 at 4:12 pm

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  Hi there,
  Please let us know your website url address.
  Thank you.

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  soderlundrobin · Member · Feb 15, 2023 at 5:52 pm

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  Hello!

  It’s http://blavitakrigare.se

  Thanks

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  soderlundrobin · Member · Feb 16, 2023 at 7:11 pm

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  Hello again,

  Could you guys help me to get my homepage back to my WordPress-account?

  Thanks!

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  mohammadriyad · Member · Feb 18, 2023 at 7:15 am

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  Hi there,
  I found https://blavitakrigare.se/ is working fine.
  “then I lost my site” —— Please let us know the lost site url address.
  Thank you.

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  soderlundrobin · Member · Feb 18, 2023 at 8:45 am

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  Hi again!

  Sorry, I will try to be more specific.

  My problem is that when I log in to WordPress, I can’t edit this homepage. When I click to “my homepage” up in the left corner, it’s not longer there.

  When I uninstalled Jetpack, it disappeared. So I want to have it back to my WordPress-account. Sorry if I was inexplicit.

  Thanks again,

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  soderlundrobin · Member · Feb 18, 2023 at 9:53 am

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  “You dont have any wordpress sites yet”
  
  And then I’m trying to import an existing webpage and it says:
  “The domain has already been redirected to a wordpress site”

  

  Then I’m trying this:
  And it says that this wordpress site already has Jetpack.

  

  Nothing works and I don’t know how to get it back.

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  helper-heroponriki · Member · Feb 18, 2023 at 3:03 pm

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  Hi there!

  Since your site is on the Business plan, we don’t have access to your site from the free support forums.

  I do see you have submitted a support ticket already, so someone from WordPress.com Support should be in touch soon to help fix the connection issue.

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  mohammadriyad · Member · Feb 18, 2023 at 3:15 pm

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  Hi there,

  I have added this thread for staff attention. Soon they will be replying you. :)
  Meanwhile, thank you for the detailed information which will be helpful.
  
  I am wondering if you have used https://blavitakrigare.se/wp-login.php for logging into blavitakrigare.se
  After that you will get access to make the changes directly.

  Let us know.
  Thanks.

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  soderlundrobin · Member · Feb 18, 2023 at 3:18 pm

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  Haha.

  I have not used that link and now it works.
  I’m feeling so stupid that it was so simple.
  
  I have only tried directly on wordpress.com.
  Thank you for this help.

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  mohammadriyad · Member · Feb 18, 2023 at 3:25 pm

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  Thank you for your feedback.
  We are happy to help :D

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  helper-heroponriki · Member · Feb 18, 2023 at 3:32 pm

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  @mohammadriyad We already have a support ticket with them as noted in my previous reply, so there is no need to flag Staff here.

  @soderlundrobin it looks like you got a response to that email already – please respond to that if you have any other questions or issues. Thanks!

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  mohammadriyad · Member · Feb 18, 2023 at 5:04 pm

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  @staff-heroponriki

  My apologies as I didn’t refresh the page before posting my reply. :) When I sent my reply I found here a reply from you earlier.

  I added modlook tag around 3pm and I posted that reply later at 9:15 pm where I didn’t refresh the page.

  Sorry from my heart :) Noted your comment.

  Thank you

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  helper-heroponriki · Member · Feb 18, 2023 at 6:45 pm

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  @mohammadriyad no apologies needed! It happens to all of us. :)