Trying to help a friend by learning your site

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  marcjwturpin · Member · May 13, 2024 at 2:54 am

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  Hi, I have a friend who is currently in a bad and controlling relationship. They own their domain, but can only access the wordpress admin options through the domain. Their partner appears to own the wordpress account that the website is created on.

  They are uncertain the partner will give them the website files in order to move them to their own account. In the situation where the partner is unwilling to give them the website’s files –

  – Is there a way to get those files without access to that account?
  – Will they have to rebuild the site from scratch?

  Thanks,

  Self-declared URL: N/A
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  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · May 13, 2024 at 7:34 am

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  If you are talking about a site running on the wordpress.com platform, wordpress;com can’t and won’t intervene in a ownership discussion. This has to be sorted out by the owner and your friend.

  You can’t download filed and the database without access to the account owning that site.

  If your friend can’t get full access to that site, he has to start all over from scratch.