Trying to help build a website but constant error when trying to sign in
-
I am getting errors when I try to log on to a site to build for my new boss. He is using WordPress on my recommendations and its not letting me in after he added me as admin. I get this error if I click log in “We couldn’t find your account. If you already have an account, make sure you have connected to WordPress.com.” and this error if I click login with WordPress “There was an error logging you in via WordPress.com, please try again or try logging in with your username and password.”
The blog I need help with is: (visible only to logged in users)
-
Hello,
Thanks for reaching out, and I apologize for any inconvenience caused by the delay. I can understand how frustrating it must be to encounter login issues despite being added as an Administrator and having your user token connected correctly.
If you’re still experiencing this problem, please don’t hesitate to let us know, and we’ll do our best to investigate further and assist you in resolving it. Alternatively, if your boss prefers, they can also reach out to us via the Help Center – https://wordpress.com/help – and we can provide assistance over live chat.
Please feel free to reach out if you have any other questions or if there’s anything else we can assist you with. We’re here to help!
- The topic ‘Trying to help build a website but constant error when trying to sign in’ is closed to new replies.
WordPress.com Forums 