trying to log in. It says'this account doesn't exist anymore'

  • Unknown's avatar
    ginghome14 · Member ·

    Last Februar 16, 2022, I purchased giftingiving.com (with a Business Plan $300+Domain Registration $18) at WordPress. On the 27 April I requested a transfer of giftingiving.com to another domain name registrar., because I wanted to re-direct to my Go Daddy domain. So I requested a transfer. Now I am trying to access to my account and it says. ‘This account doesn’t exist. I ended up having another brand-new account under the name ginghome14, with NO plan and NO Content. (giftingiving36820647.wordpress.com).
    All I want is to have my Blog; giftingiving.com hosted by Godaddy.
    How can I make this possible, Please help me.
    Thank you in Advance

    Best Regards
    Debbie Sanchez

    [redacted]

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hi Debbie,

    Do you have access to the account that was connected to giftingiving.com ? The username to that account is giftingiving012 if that helps. You did transfer the domain away from that account to Go Daddy successfully, so it is no longer with us here.

    Please let me know if you do not remember the login credentials for the account and we’ll be happy to assist further.

    If you do not remember the password, you can reset it from this site page:

    Passwords

    Thanks!

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