trying to log into my ‘Paid site’

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  chumlyfelix11 · Member · May 7, 2023 at 2:37 am

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  Log in will not let me into my own site. This has happened multiple times. Try to log in and it asks me to start a new site/domain.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · May 7, 2023 at 6:07 am

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  This tyoically happens when you are logegd in to the wrong account. As you have a paid plan, it’s very easy to restore access to the account owning that paid plab; just use the Transaction ID at https://wordpress.com/support/account-recovery/#account-recovery-form

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  staff-zinnia · Staff · May 8, 2023 at 1:56 pm

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  Howdy Folks –

  If you’ll confirm which site you’re trying to work on we can provide more insight. This account can work on echumly.com. Write back if more help is needed.