Trying to login to my website

• 

  graphicdesignstec · Member · Jun 28, 2016 at 1:13 pm

  • Copy link
  • Add topic to favorites

  I am trying to log into my company’s websites and am getting an error message.

  Warning: mysql_real_escape_string(): Access denied for user ‘root’@’localhost’ (using password: NO) in /home/stectest/public_html/wp-content/plugins/permalink-finder/includes/pf-404.php on line 621

  Warning: mysql_real_escape_string(): A link to the server could not be established in /home/stectest/public_html/wp-content/plugins/permalink-finder/includes/pf-404.php on line 621

  Warning: mysql_real_escape_string(): Access denied for user ‘root’@’localhost’ (using password: NO) in /home/stectest/public_html/wp-content/plugins/permalink-finder/includes/pf-404.php on line 621

  Warning: mysql_real_escape_string(): A link to the server could not be established in /home/stectest/public_html/wp-content/plugins/permalink-finder/includes/pf-404.php on line 621

  Warning: mysql_real_escape_string(): Access denied for user ‘root’@’localhost’ (using password: NO) in /home/stectest/public_html/wp-content/plugins/permalink-finder/includes/pf-404.php on line 668

  Warning: mysql_real_escape_string(): A link to the server could not be established in /home/stectest/public_html/wp-content/plugins/permalink-finder/includes/pf-404.php on line 668

  Warning: mysql_real_escape_string(): Access denied for user ‘root’@’localhost’ (using password: NO) in /home/stectest/public_html/wp-content/plugins/permalink-finder/includes/pf-404.php on line 668

  Warning: mysql_real_escape_string(): A link to the server could not be established in /home/stectest/public_html/wp-content/plugins/permalink-finder/includes/pf-404.php on line 668

  Warning: Cannot modify header information – headers already sent by (output started at /home/stectest/public_html/wp-content/plugins/permalink-finder/includes/pf-404.php:621) in /home/stectest/public_html/wp-includes/pluggable.php on line 1224

  Can anyone tell me what this means? I can access some of the pages and info on here but not when I got to the /wp-admin url

  The blog I need help with is: (visible only to logged in users)

• 

  djordjegrubac · Member · Jun 28, 2016 at 1:30 pm

  • Copy link

  Hello,

  Based on error messages, it seems that plugin Permalink Finder is causing the troubles. I suggest you to access to your server using FTP, and then in ../home/stectest/public_html/wp-content/plugins/ delete Permalink Finder plugin. After that you should be able to login into WordPress admin panel.

  Thank you,
  – Djordje

• 

  graphicdesignstec · Member · Jun 28, 2016 at 1:40 pm

  • Copy link

  Thank you. How do I log in using the FTP? Never really done that before

• 

  graphicdesignstec · Member · Jun 28, 2016 at 2:22 pm

  • Copy link

  So I deleted the plugin and now I’m getting that Safari can’t open the page.

• 

  kathrynwp · Staff · Jun 29, 2016 at 3:21 pm

  • Copy link

  These forums are for folks hosted here on WordPress.com.

  Since your site is self-hosted, with the WordPress software running on your own hosting, you can try asking for help over in the WordPress.org forums:

  https://wordpress.org/support/

  You’ll need a free WordPress.org account to post – if you don’t already have one, you can register here:

  https://wordpress.org/support/register.php