trying to map my existing domain name to WordPress

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  mpervan · Member · Dec 17, 2018 at 10:39 am

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  I get a comment saying an ‘active access token must be used’ – what is this?
  I already have a domain name created from another issuer and Im trying to map it to WordPress but the above comment comes up?

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  stefanclin · Member · Dec 17, 2018 at 10:53 am

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  Hi there,

  Regarding this error I found a related topic:
  https://en.forums.wordpress.com/topic/an-active-access-token-must-be-used-create-a-new-site-for-the-user-25/

  Please try the below steps provided over there by timethief

  timethief

  Member

  Please try to sign out and back in to your WordPress.com user account. Also, clear your browser cache: https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache/

  Then enable third party cookies on your browser https://en.support.wordpress.com/third-party-cookies/#how-do-i-enable-third-party-cookies

  If you do not succeed please provide this specific info:
  (a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
  (b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/

  Then type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.