Trying to move this into my wine-wize.com website but getting errors!

  • Unknown's avatar
    kmayfield109 · Member ·

    I got to the final step of importing the xml file for my kristiwinener.com download into my wine-wize.com website and got this error. i am not sure how to proceed. the file size allowed is 512M and the xml file is only 2.5M.

    Sorry, there has been an error.
    File is empty. Please upload something more substantial. This error could also be caused by uploads being disabled in your php.ini file or by post_max_size being defined as smaller than upload_max_filesize in php.ini.

    would it be easier to move my wine-wize.com content into kristiwinenerd.com and then have that website renamed? Please advise!

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-oikake · Staff ·

    Hi,

    I’ve checked them, and both sites kristiwinener.com and wine-wize.com are not hosted on the WordPress.com servers. We can not help here with sites that are not hosted with us, as we have no access to your site, and our support tools will not work.

    You can learn more about the difference between WordPress.com and self-hosted or WordPress.org sites here: https://wordpress.com/support/com-vs-org/

    Your sites are hosted with Bluehost. You need to contact them to get assistance with this site. You can also reach out to the WordPress.org community

    If you are interested in moving your site to WordPress.com, we would be better able to assist you with issues such as this one in the future. You can learn more about moving to WordPress.com here. 

    Hope this helps!

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