trying to pay to continue with my $99 plan

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  penters · Member · Mar 21, 2016 at 9:07 pm

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  I keep trying to continue with my $99 plan but your system directs me to an $299 upgrade which i don’t want !!!! It just goes in a loop …. please give me a break !

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Mar 23, 2016 at 2:50 pm

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  Hi there,

  I would be happy to assist you in renewing your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into renewing the subscription purchase.

  Let me know if you have any questions.

  Thanks!