Trying to pay to renew subdomain we own

  • Unknown's avatar
    tobygreenwaltclp · Member ·

    Hello, my wordpress domain registration expired, and I’m trying to renew it using a subdomain of a URL I own. Any time I try to renew the item, it prompts me to register for pro hosting. I don’t need wordpress to renew the domain, just to re-enable the entry for the domain I own.

    WP site: storypockets.wordpress.com
    my subdomain that I’m trying to renew: storypockets.carnegielibrary.org

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hi @tobygreenwaltclp , can you log into the account used to buy the upgrade? I’ll email with details.

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