trying to pay WordPress

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  jackbard1 · Member · Mar 17, 2016 at 10:49 pm

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  when I hit the ‘cart’ button to pay Wordpresws, the computer goes there — then freezes before anything is displayed. I need to pay them. I also need to update my credit card number.

  The blog I need help with is: (visible only to logged in users)

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  elzrjose · Member · Mar 18, 2016 at 1:16 am

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  Hello,

  when I hit the ‘cart’ button to pay Wordpresws, the computer goes there — then freezes before anything is displayed

  This could be a browser issue. Please try using another browser to see if that would help. Also try to disable the browser’s extensions and/or add-ons because maybe one of those might be causing the page to freeze.

  Here are some troubleshooting steps you can do:
  Force Refresh
  Clearing Your Browser Cache
  Clearing WordPress.com Cookies
  More Troubleshooting
  Advanced Troubleshooting

  I also need to update my credit card number

  Please go to your Purchases page to update your credit card number. In Manage Purchases, select the upgrade you wish to update in order to view the options for managing it. Click on the Edit Payment Method button in order to review and update your payment information.

  Here’s the support page on how to change your credit card details:
  https://en.support.wordpress.com/change-credit-card-details/