Trying to purchase $99 premium service but won't accept card. Need fone #
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I am trying to buy the premium service but the system won’t accept my credit card info. Nothing is wrong with the card. You really need phone support. This has been a real pain.
The blog I need help with is: (visible only to logged in users)
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I am trying to buy the premium service but the system won’t accept my credit card info. Nothing is wrong with the card. You really need phone support. This has been a real pain.
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The current accepted forums of payment are as follows:
WordPress.com uses PayPal as the payment processor, and as such, can only accept payment from countries they support: https://www.paypal.com/worldwide/In addition to major credit cards Mastercard, VISA, American Express, Discover, and PayPal https://www.paypal.com/worldwide/ WordPress.com can accept echecks and some debit cards.
The debit card must have a VISA or Mastercard symbol on it, and should work just like a credit card when selecting the VISA or Mastercard option on the payment form, even though it’s a debit card.
More about echecks here:
https://www.paypal.com/us/webapps/helpcenter/article/?solutionId=13054&topicID=11500008&m=TCI -
Wrong. Nothing wrong with card. Your check out, back office is messed up!
I am currently in Nicaragua, so I had a friend with my log in/password and all the cc info attempt to set up premium service from US and he was denied.
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I’ll tag this thread for a Staff response. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.
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Hi popoyo128,
I’m so sorry you’re running into this problem.
From the error messages we’re receiving on our end, it appears there is an issue with the card, and you should contact your bank to find out what the issue might be.
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