Trying to quit a trial is a nightmare

  • Unknown's avatar

    I am trying to cancel my 2 trails under the names Max Kalis (sites: uninflux and uninfluxdotnet). Can’t begin to explain how disappointed I am in the baffling nature of this site and now can’t even cancel despite reading how on forums. Happy to give full feedback on why the experience is so poor if you’re interested. Please can you email me to confirm no money will be taken from me at (email visible only to moderators and staff) . Thank you

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi!

    I’ve cancelled both Premium bundle trials from your account. You will not be charged moving forward.

    We are aware of some issues with the trial cancellation process, and we’re currently working to solve them. I’m really sorry that you had a poor experience! We always welcome constructive feedback.

  • Unknown's avatar

    Thanks for helping out.

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