Trying to recover website and transer domain to it

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  sophiecooper06 · Member · Feb 4, 2021 at 12:12 am

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  Trying to recover my site

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  staff-totoro · Staff · Feb 4, 2021 at 2:20 am

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  Hi there,

  The only site I see under your @sophiecooper06 WordPress.com account when I check on our end is https://sophiecoopercuriosities.wordpress.com/ which I can confirm is still online.

  Is it possible you created your site under a different login?  Is it the case that you are using another provider like GoDaddy, Bluehost, Hostgator, etc. instead? What is the URL of the site you are needing help with?

  Happy to check in our system so we can take a closer look.

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  sophiecoopercuriositiesgmailcom · Member · Feb 4, 2021 at 12:33 pm

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  The account Im looking for is under username sophie, it tells me its deleted

  is it possible to recover it?

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  aleone89 · Staff · Feb 4, 2021 at 1:21 pm

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  Hello there,

  Many thanks for reaching out.

  I want to gut check that we’re looking for the correct information on our end – are there any websites that have been created with WordPress.com, using the usernames mentioned?

  Many thanks in advance.

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  sophiecoopercuriositiesgmailcom · Member · Feb 4, 2021 at 2:05 pm

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  I started the site as sophiecoopercurisities and later changed it to magicmermaids and company.
  I came down with COVID and my wife had to move it to WIX so she could use it to sell items. Im back on my feet and want to try and use my wordpress site

  it can also be found under (email visible only to moderators and staff)

  thanks for any help

  The page has mini backpacks on it

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  staff-mckluskey · Staff · Feb 4, 2021 at 2:25 pm

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  Could you tell us the exact name of the site you’re looking for?
  Under the account you just replied from, there’s just one site: sophiecoopercuriositiesgmailcom.wordpress.com.

  If we knew the exact address, it would be easier for us to locate the site and understand what’s going on.
  Thanks!.

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  sophiecoopercuriositiesgmailcom · Member · Feb 4, 2021 at 3:25 pm

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  magicmermaids.org is what I changed it to before I became sick

  using the login
  sophie

  thanks

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  aleone89 · Staff · Feb 4, 2021 at 4:06 pm

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  Hello there,

  Looking at the name servers of magicmermaids.org – this site is no longer with WordPress.com and with Wix.

  The site: https://sophiecoopercuriosities.wordpress.com/ still exists and would be separate to the site at Wix.

  To use: https://sophiecoopercuriosities.wordpress.com/ you would need to login into the correct WordPress.com account.

  I hope this helps.