Trying to Renew 10gb storage

• 

  mammawoo · Member · Oct 22, 2016 at 3:06 pm

  • Copy link
  • Add topic to favorites

  Hello, I received an email asking me to renew my 10GB storage for the usual $20 per year but when I proceed on the link it does not offer me the option to pay the $20. How can I renew my annual $20 charge?

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Oct 22, 2016 at 8:50 pm

  • Copy link

  Individual upgrades were discontinued dome time ago now. Has your expired?

• 

  timethief · Member · Oct 22, 2016 at 8:50 pm

  • Copy link

  oops! dome was mean to be some.

• 

  kokkieh · Staff · Oct 23, 2016 at 2:46 pm

  • Copy link

  Hi there,

  Your space upgrade has expired and has already been removed from your account.

  I was able to add it back again. Please renew it before Friday, 28 October, or it will be removed permanently. If you let that upgrade expire again we won’t be able to restore it a second time and you’ll need to upgrade to Premium to get extra storage space.

• 

  mammawoo · Member · Oct 23, 2016 at 9:40 pm

  • Copy link

  thank you very much.

• 

  kokkieh · Staff · Oct 24, 2016 at 7:55 am

  • Copy link

  You’re very welcome :)