Trying to renew expired domain purchased through wordpress.com

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  ebwexler · Member · Mar 3, 2017 at 5:49 pm

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  My domain expired on 1/4/2017, but it didn’t stop working until 2/27/17. I didn’t realize it didn’t automatically renew, and now I can’t log in to the domain provider wordpress uses, and its too old to show up in my Manage Purchases, so I can’t access it. It’s still in Redemption Period. What do i do?

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Mar 4, 2017 at 9:26 am

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  Hi there,

  Your domain is in redemption. This means that the domain name can still be renewed, but there is an $80.00 redemption fee required in addition to the normal renewal cost. You can read more here:
  https://en.support.wordpress.com/domains/domain-expiration/#redemption-period

  I have notified the Support staff for further assistance.

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  kokkieh · Staff · Mar 4, 2017 at 6:03 pm

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  Hi there,

  The domain is in redemption, as @fstat explained, which means we need to pay our registrar a $80 fee to get it back. Please confirm if you agree to that fee, and I can get the recovery process started for you.